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Technical Support & Contacting Us

New Clients

1. Please email us at service@lithiumsolutions.com - we're ready to to discuss all your internet needs: from domain names, email addresses, HTML, ASP and PHP website hosting plans, through to a new website design, or a makeover for your existing website.

2. Altenatively, all Australian customers can call us on 1300 LITHIUM [1300 548 448] and we'd be happy to discuss your specific requirements with you.

To deter junk mail and fax marketing services, we will supply our address and fax details to our customers once they have an active service with us.

Existing Clients

To ensure that your requests are logged and responded to as quickly as possible, our existing customers should contact us by email at support@lithiumsolutions.com and your account manager will email or call you back as soon as possible.

Payment Methods

We are pleased to accept your payment by direct deposit/Netbanking, cheque, and Credit Card (MasterCard and Visa) using our secure online payments facility. We also accept payment by customers with Paypal or Paymate accounts.

And no matter which payment method you choose, we don't charge any additional processing fees.

DID YOU KNOW:
We will soon be introducing a new service for our existing customers to be able to contact us by SMS using a Priority Request form built into our website. We will also be launching this as a new product for any of our customers to use on their own websites in the coming months. Watch this space...
 
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