If you are experiencing difficulties with any of your services with us, please check this webpage as a first step to finding out what's wrong.
If we are experiencing any known faults, technical issues or problems, or if we hear of any that may affect a significant number of our customers in Australia or New Zealand, then we will post updates to this page as soon as we can in the LIVE STATUS box on the right-hand side of this page.
PLEASE NOTE: Sometimes your Internet Service Provider, which is the company that actually connects you to the Internet (eg Telstra BigPond, OptusNet, WestNet, Dodo, etc) may experience problems inside their network or with their routing or relaying equipment. At these times, you may have difficulty accessing the Intenet until your Provider has resolved the issues within their networks.
New customers, please contact us at [email protected] for all your enquiries regarding domain names, website or e-mail hosting or the development of a new or existing website for your business.
If you already have an account, domain names or a hosting plan with us and you would like assistance, please email [email protected] and we will attend to your request as soon as possible.